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Ask questionsInvalid Access Token issuer/subject. Error Code 20103 on JOIN ROOM click

Describe the bug After deploying the app, when I try to join a room, I get error 20103.

To Reproduce Steps to reproduce the behavior:

  1. export TWILIO_AUTH_TOKEN=...; export TWILIO_ACCOUNT_SID=AC...
  2. npm run deploy:twilio-cli -- --override
  3. Open the URL displayed, like https://video-app-1268-dev.twil.io?passcode=...
  4. Enter Name and Room.
  5. Click JOIN ROOM.
  6. An error dialog appears.

Expected behavior I expected to enter the video chat room.

Screenshots Screen Shot 2020-04-19 at 9 28 07 PM

Environment (please complete the following information):

  • OS: Mac OS X Mojave
  • Browser: Chrome
  • App Version: cb0020525081ba198c4bf6864ca4efb827d91b2b
  • SDK Version: 1.2
  • Node.js version: 13.11.0
twilio/twilio-video-app-react

Answer questions ijt

Hi @timmydoza , thanks for your reply.

Here's what happened, based on your suggestion:

$  twilio login
$ twilio plugins:install @twilio-labs/plugin-rtc
$ npm run deploy:twilio-cli

> twilio-video-app-react@0.1.0 deploy:twilio-cli /Users/issactrotts/src/speakeasy/twilio-video-app-react
> cross-env REACT_APP_SET_AUTH=passcode npm run build && twilio rtc:apps:video:deploy --authentication=passcode --app-directory ./build


> twilio-video-app-react@0.1.0 build /Users/issactrotts/src/speakeasy/twilio-video-app-react
> node ./scripts/build.js

Creating an optimized production build...
Compiled successfully.

File sizes after gzip:

  262.9 KB  build/static/js/2.8fea057f.chunk.js
  13 KB     build/static/js/main.059b042d.chunk.js
  784 B     build/static/js/runtime-main.fa60846a.js

 » Error code 20003 from Twilio: Authenticate. See https://www.twilio.com/docs/errors/20003 for more info.
npm ERR! code ELIFECYCLE
npm ERR! errno 35
npm ERR! twilio-video-app-react@0.1.0 deploy:twilio-cli: `cross-env REACT_APP_SET_AUTH=passcode npm run build && twilio rtc:apps:video:deploy --authentication=passcode --app-directory ./build`
npm ERR! Exit status 35
npm ERR! 
npm ERR! Failed at the twilio-video-app-react@0.1.0 deploy:twilio-cli script.
npm ERR! This is probably not a problem with npm. There is likely additional logging output above.

npm ERR! A complete log of this run can be found in:
npm ERR!     /Users/issactrotts/.npm/_logs/2020-04-20T21_40_32_491Z-debug.log

This is what happened before, and it's why I was using environment variables instead. The only additional info I found in the log was this stack trace:

12 info lifecycle twilio-video-app-react@0.1.0~deploy:twilio-cli: Failed to exec deploy:twilio-cli script
13 verbose stack Error: twilio-video-app-react@0.1.0 deploy:twilio-cli: `cross-env REACT_APP_SET_AUTH=passcode npm run build
&& twilio rtc:apps:video:deploy --authentication=passcode --app-directory ./build`
13 verbose stack Exit status 35
13 verbose stack     at EventEmitter.<anonymous> (/usr/local/lib/node_modules/npm/node_modules/npm-lifecycle/index.js:332:16)
13 verbose stack     at EventEmitter.emit (events.js:315:20)
13 verbose stack     at ChildProcess.<anonymous> (/usr/local/lib/node_modules/npm/node_modules/npm-lifecycle/lib/spawn.js:55:14)
13 verbose stack     at ChildProcess.emit (events.js:315:20)
13 verbose stack     at maybeClose (internal/child_process.js:1026:16)
13 verbose stack     at Process.ChildProcess._handle.onexit (internal/child_process.js:286:5)
useful!

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